Privacy Policy

Who we are

Please read more in the About section of our website.

What personal data we collect and why we collect it

If you decided to proceed with enquiring to obtain a mortgage in Australia, we will provide you with our Credit Guide.

This document provides you with a list of all or most of the lenders in Australia that we deal with and have arrangements with to provide mortgages to all our valuable clients, what information we can provide you, our fees and charges, our Privacy policy, details of the dispute resolution process in our industry, and regulatory licenses and details.

Purpose of Collecting personal data

We will collect personal and financial information about you to provide you with our broking services. The information you provide will be held by us and Vision Finance and Property Pty Ltd (Australian Credit Licence 383640). You may appoint us your agent to obtain your credit information from a credit reporting body on your behalf (not standard in every case and we will discuss this if you request and approve such action). We may use credit information and any other information you provide to arrange or provide finance and other services. We may exchange the information with the following types of entities, some of which may be located overseas:

*Persons who provide finance or other products to you, or to whom an application has been made for those products.
*Financial consultants, accountants, lawyers and advisers you deal with;
*Any industry body, tribunal, court or otherwise in connection with any complaint regarding our services
*Any person where we are required by law to do so;
*Any of our associates, related entities or contractors
*Your referees potentially, such as your employer, to verify information you have provided;
*Any person considering acquiring an interest in our business or assets;
*Any organisation providing online verification of your identity

You may always gain access to the personal information that we hold about you by contacting us.

If you do not provide the information we may be unable to assist in arranging finance or providing other services


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your data

You may always gain access to the personal information that we hold about you by contacting us.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Visitor comments may be checked through an automated spam detection service.

Please get in touch with us if you need more information or have a question.